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The legal stuff - Terms & Conditions

Returns & Exchanges
We here at Hobbs & Co want you to be happy with every purchase you make. 
If for some reason you are not happy with your goods, let us know within 7 days of receiving your goods at hello@hobbsandco.co.nz or by calling us on Ph: +64 204 116 4893 and we'll arrange to either exchange your item or credit your purchase.

Just make sure the item is still in the packaging and hasn't been worn, as we're unable to exchange goods that have been worn or washed.

Payments
Payment can be made with PayPal or by Credit Card on our site.  You can also contact us to make a direct deposit email: hello@hobbsandco.co.nz.

Security
Hobbs & Co uses eWay payment gateway to process your credit card payments.
eWay is a Tier one PCI-DSS compliant company, offering the highest level of card payment & information security.

Shipping
We offer free worldwide shipping and will endeavour to get your order on the road within 48hrs of receiving confirmation.

We use NZ Post Track & Trace and will send you an email with your tracking details as soon as it's left our hands. The average time from shipment to arrival is 1-3 days for NZ deliveries & 3-10 days for International.

Items out of Stock
If the item you have ordered is out of stock, we'll be in touch within 24hrs to let you know when we will have more stock arriving.

Presentation
Each Hobbs & Co scarf is presented with a description and care card, wrapped in black tissue, placed in a lovely matt black gift box & finished with our branded ribbon.

Each unique clutch bag comes with a description card, in a soft dust cover bag and our cushion covers also come with a description and care card, wrapped in tissue & finished with our branded ribbon. 

Privacy

Hobbs & Co won't sell or share any of your personal information with any outside companies or third parties, unless we are required by law to do so.

Intellectual Property
No part of this website (including, but not limited to text, graphics, photographs, logos and images) may be reproduced, distributed, or transmitted in any form or by means without the prior written permission of the owner - Hobbs & Co Design Ltd.

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